City General Services Office - Profile

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Friday, 03 July 2015 - 12:54:01 PM

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MANDATE

     The General Services Department was created with a mandate to promote ideal practices and procedures in City Government Procurement System; Facility and Property Administration which includes the inventory of all City Government-owned properties; Supply management; safekeeping of materials, supplies, and equipment; maintenance and preservation of the aesthetical status quo of Batangas City; and the provision of all frontline support services in a safe, reliable, accessible, and efficient manner.

 

VISION

WE, EMPLOYEES OF THE GENERAL SERVICES DEPARTMENT SHALL BE:

The prime movers for the advancement, promotion and preservation of the aesthetical soundness and safety measures of the  City through public cooperation and participation with the end of uplifting the environmental condition of its constituents; and

Instrumental in the efficient and effective implementation of RA 9184 otherwise known as the New Government Procurement Act with the thrust of maximizing the use of government resources through the spirit of transparency, professionalism in all aspect of procurement system.

 

MISSION

The General Services Department as the heart of the support Services of the city government plays a pivotal role in the pursuit of its goals of delivering basic services to the Batangueños which includes but not limited to the following:

  1. Handles the maintenance or upkeep of various city streets and various government facilities;
  2. Spearheads the implementation of programs and policies concerning Solid Waste Management and Clean and Green Projects;
  3. Fulfills the multifarious tasks assigned to it like the procurement, maintenance, disposition of supplies and equipment;
  4. Performs the much-needed inventory of supplies, equipment and fixed assets of the city government and steadfast in its commitment to fully effect change and to institute reform measures in the procurement system.

CORE VALUES

 Teamwork
 Commitment
 Transparency
 Integrity
 Diversity
 Equal Opportunity
 24/7 Service to the Community
 Excellence
 Mutual Respect
 Professionalism

SERVICE PLEDGE

The General Services Department employees commit to:

1. Deliver accessible support service to Batangueños.
2. Provide an excellent service management of the city’s property, supply, goods and services procurement with efficient prompt and courteous personnel.
3. Further pledge that we shall be held accountable in the performance of our duties and responsibilities with utmost honesty and dignity.
4. Be an instrument in the delivery of projects and programs in a timely and cost effective manner.

 

 

City General Services Office Organizational Chart

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Friday, 03 July 2015 - 12:54:01 PM

 

gsd orgchart

City General Services Office Citizen's Charter

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Friday, 03 July 2015 - 12:54:01 PM


Frontline Service: Issuance of Bid Documents for Procurement Of Goods
Client: Prospective Bidders/Suppliers of Goods & Services
Requirement: Official Receipt from City Treasurer’s Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Total Processing Time: 30 minutes

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Requests for bid documents

a.Issues Bidder’s order of payment 

 BAC – Secretariat for procurement of goods & services (Procurement Section)

Ground floor, GSD Bldg. Batangas City Hall Compound

 5  minutes
2

Proceeds to city Treasurer’s Office- Cash Division

     Ground floor, GSD Bldg. Batangas City Hall Compound

 5 minutes 
3 Pays the amount of bid documents Issues the official receipt

City Treasurer’s Office – Cash Division

 Ground floor, GSD Bldg. Batangas City Hall Compound

 10 minutes
4

Proceeds to General Services Department (BAC Secretariat Office)

     Ground floor, GSD Bldg. Batangas City Hall Compound

 5 minutes
5

Presents the official receipt to the BAC Secretariat Office
(Procurement of Goods and Services)

a. Accepts and checks the official receipt
b. Issues the Bidding Documents
c. Acknowledges Bidders for the purchased Bid Documents

BAC- Secretariat for procurement of goods & services (Procurement Section)

Ground floor, GSD Bldg. Batangas City Hall Compound

 15 minutes

 


Frontline Service: Issuance of Permit for the use of Batangas City Convention Center
Client: Anybody
Requirement: Endorsement Letter from City Mayor’s Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Fees: Php 10,000 for the first four hours then Php 10,000 for the succeeding hours
Total Processing Time: 1 hour

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Presents the endorsement letter from the City Mayor’s Office with the Specific request

a. Accepts the endorsement letter and verifies the schedule of the BCCC if the requested date is available
b. Issues the order of payment
c. Advices the client to go to CTO

General Services Department, Administrative Division – Facility Administration

Batangas City Convention Center (near the City Coliseum), Brgy.20 Poblacion Batangas City



 15 minutes
2

Proceeds to the City Treasurer’s Office – Business Tax & Other Fees Division

    

B.O.S.S Bldg., Peoples Quadrangle, City Hall Compound

10 minutes
3

Pays the specified amount stated in the order of payment

a. Issues the official receipt

City Treasurer’s Office – Business Tax & Other Fees Division

Batangas City Convention Center (near the City Coliseum), Brgy.20 Poblacion Batangas City

15-20 minutes
4

Proceeds to the Batangas City Convention Center

     Ground floor, GSD Bldg. Batangas City Hall Compound

 5 minutes
5

Presents the official receipt to the BAC Secretariat Office
(Procurement of Goods and Services)

a. Accepts the official receipt
b. Schedules the date of the usage of the venue

General Services Department Administrative Division- Facility Administration

Batangas City Convention Cente (near the City Coliseum), Brgy.20 Poblacion Batangas City

 10 minutes

 


Frontline Service: Assistance to Walk-in Clients (Request of Materials)
Client: Anybody/Batangas City Residents
Requirement: Endorsement Letter from City Mayor’s Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Fees: No fee to be collected
Total Processing Time: 3 days and 1 hour 45 minutes

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Presents the Endorsement letter from the City Mayor’s Office with the specific request

a. Accepts and checks the endorsement letter
b. Coordinates with the City Engineer’s Office for the program of work of the requested materials
c. Checks for the availability of stocks:
• If not available on stock, gets the contact number of the client for feedback
• Prepares the Purchase Request
• If available, prepares the Requisition Issue Slip (RIS) with the following signatories: Requesting Party, City Mayor, and GSO

General Services Department Administrative Division- Facility Administration

 

 


Supply & Management Division
-Typing Division

2nd floor, GSD Bldg. Batangas City Hall Compound

5 minutes

2-3 days

 

 

 

 

15-20 minutes
2

Presents the RIS Form

  a. Accepts and checks the RIS From b. Advices the client to proceed to the Batangas City Warehouse for issuance  General Services Department — Supply & Management Division

2nd floor, GSD Bldg., Batangas City Hall Compound

20 minutes
3 Proceeds to the city Warehouse    

City Warehouse Unit (Beside BFp Station) Rizal Ave. Exit, Batangas City



 30 minutes
4

Presents the approved RIS and claims the materials requested

 a. Accepts the RIS Form
b. Issues the requested materials		 City Warehouse Unit City Warehouse Unit (Beside BFp Station) Rizal Ave. Exit, Batangas City

30 minutes

 


Frontline Service: Assistance in Physical Arrangement on various program/event
Client: Private Individuals/NGO's
Requirement: Endorsement Letter from City Mayor's Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Fees: No fee to be collected
Total Processing Time: 10 minutes


How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Presents the endorsement letter from the City Mayor's Office

a. Accepts the endorsement

b. Schedules the date, time, & location of the event where the physical arrangement shall be done

General Services Department, Administrative Division — Physical Arrangement & Utility Services

2nd floor, GSD Bldg_ Batangas City Hall Compound

10 minutes

 


Frontline Service: Issuance of Permit for the use of Batangas City Sports Coliseum
Client: Anybody
Requirement: Endorsement Letter from City Mayor's Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Fees: Php 25,000 for the first four hours then Php 10,000 for the succeeding hours
Total Processing Time: 1 hour

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Presents the endorsement letter from the City Mayor's Office with the specific request

a. Accepts the endorsement letter and verifies the schedule of the BCSC if the requested date is available

b. Issues the order of payment

c. Advices the client to go to CTO

General Services Department, Administrative Division — Facility Administration

Batangas City Sports Coliseum Delas Alas Drive, Batangas City

15 minutes
2

Proceeds to the city Treasurer's Office — Business Tax & Other Fees Division

    

B.O.S.S. Bldg., People's Quadrangle, City Hall Compound

4 minutes
3

Pays the specified amount stated in the order of payment

 a. Issues the official receipt

City Treasurer's Office — Business Tax & Other Fees Division

B.O.S.S. Bldg., People's Quadrangle, City Hall Compound



 10 minutes
4

Proceeds to Batangas City Sports Coliseum

    

Batangas City Sports Coliseum Delas Alas Drive, Batangas City



 15-20 minutes
5

Presents the official receipt to the BCSC Administrator

a. Accepts the official receipt
b. Schedules the date of usage of the venue

General Services Department, Administrative Division — Facility Administration

Batangas City Sports Coliseum Delas Alas Drive, Batangas City

 10 minutes

 


Frontline Service: Clean-up and Grass Cutting Services
Client: Anybody/Batangas City Residents
Requirement: Endorsement Letter from City Mayor's Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Fees: No fee to be collected
Total Processing Time: 10 mins

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Presents the endorsement letter from the City Mayor's Office with the specific request

a. Accepts the endorsement letter and

b. Checks the availability of the team

b. Confirms the date and time of the requested service

General Services Department, Public Service & Maintenance Unit (PSMU) — Street sweeping Section

PSMU Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City



 10 minutes

 


Frontline Service: Request for Heavy Equipment Support Services for Provisional Rehabilitation of Damaged Barangay Roads and other structures
Client: Anybody/Batangas City Residents
Requirement: Endorsement Letter from City Mayor's Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Fees: No fee to be collected Total Processing Time: 10 mins
Total Processing Time: 30 minutes

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Presents the endorsement letter from the City Mayor's Office with the specific request

a. Accepts the endorsement letter

b. Checks the availability of the team

c. Confirms the date and time of the requested service

General Services Department, Public Service & Maintenance Unit (PSMU)— Motorpool Section

PSMU Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City

 10 minutes

 


Frontline Service: Towing Services
Client: Anybody/Batangas City Residents
Requirement: Endorsement Letter from City Mayor's Office
Schedule of Availability: Monday — Friday (8:00 am — 12 mn)
Fees: No fee to be collected
Total Processing Time: 10 mins

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Presents the endorsement letter from the City Mayor's Office with the specific request

a. Accepts the endorsement letter

b. Checks the availability of the team

c. Confirms the date and time of the requested service

 

 General Services Department, Public Service & Maintenance Unit (PSMU)— Motorpool Section

PSMU Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City

 10 minutes

 


Frontline Service: Electrical and Technical Services
Client: NGO's/Batangas City Residents
Requirement: Endorsement Letter from City Mayor's Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Fees: No fee to be collected
Total Processing Time: 10 mins

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Presents the endorsement letter from the City Mayor's Office with the specific request

a. Accepts the endorsement letter

b. Checks the availability of the team

c. Confirms the date and time of the requested service

 

General Services Department, General Maintenance Services Division — Electrical Section

GMS Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City



 10 minutes

 


Frontline Service: Scaffolding Services
Client: Anybody/Batangas City Residents
Requirement: Endorsement Letter from City Mayor's Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Fees: No fee to be collected
Total Processing Time: 10 mins

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Presents the endorsement letter from the City Mayor's Office with the specific request

a. Accepts the endorsement letter

b. Checks the Team's schedule and the Borrower's schedule to verify if there is available scaffolds on the requested date

c. Confirms the request

 

General Services Department, General Maintenance Services Division

GMS Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City

 10 minutes

 


Frontline Service: Borrowing of Tables and/or Chairs
Client: NGO's/Batangas City Residents
Requirement: Endorsement Letter from City Mayor's Office
Schedule of Availability: Monday – Friday (8:00am-5:00pm)
Fees: No fee to be collected/The requestor will pick-up the tables & chairs in case it cannot be delivered and return it
Total Processing Time: 10 minutes

How to avail of the Service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Presents the endorsement letter from the City Mayor's Office with the specific request

a. Accepts the endorsement letter

b. Checks the Borrower's schedule to verify if there are tables and/or chairs available on the requested date

c. Confirms the request

General Services Department, Administrative Division — Physical Arrangement & Utility Services

2nd floor, GSD Bldg_ Batangas City Hall Compound

 10 minutes