Sangguniang Panlungsod - Profile

2015-07-03T12:54:01+08:00

MISSION

The Office of the Sangguniang Panlungsod, as a legislative body, aims to assist in the positive development of the city as well as in ensuring peace and harmony among the constituents that it serves through legislation of appropriate resolutions and ordinances, as well as other rules pertinent to the welfare of the people of Batangas City and nearby areas.

VISION

An institution dedicated to its highest goals of serving the people through provision of local basis of governance---laws, rules and ordinances necessary to development, peace and prosperity of the community. A Divine- guided, people - centered legislative arm of the Batangas City Government which is both technically equipped as well as staffed with superiority qualified human resources by the year 2015.

Sangguniang Panlungsod - Citizen's Charter

2015-07-03T12:54:01+08:00

Frontline Service: Request for copies of Ordinances, Resolutions, Minutes, Journals of public/committee hearings Client: Brgy. Officials, Media, Commercial Establishments, Students and other Govt. Offices Requirement: valid ID Schedule of Availability: Monday to Friday (8:00am to 5:00pm) Fees: none Total Processing Time: 21 minutes How to avail of the service: Department: SANGGUNIANG PANLUNGSOD
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Approach the PAD (Public Assistance Desk)	Directs to the officer concern	Public Assistance Desk ( officer of the day)	Lobby -Sanggunian Building Batangas City Hall	1 min
2	Go to the officer concern and tell your concern.	a. Welcome and receive the client. b. Ask for the clients concern. c. Search and retrieve the requested file d. Ask the client to present valid ID so he/she can borrow the file and have it photocopied outside. e. Fill up logbook for photocopying of files and have the client sign below the data entry. f. Give instructions to client as to where is the nearest photocopy center and return the file not more than 1 hour.	Records Division -Imelda Suncio Jocelyn Rosales Maricel Macasaet Albert de Chavez	Sanggunian Building Batangas City Hall	1 min. 2 mins. 10 mins. 1min. 2 mins. 2 mins.
3	Proceeds to photocopy center
4	Return the original copy to the Records Div.	Accepts the returned file, check if it is complete and give back the ID	Records Division – Imelda Suncio Jocelyn Rosales Maricel Macasaet Albert de Chavez	Sanggunian Building Batangas City Hall	2 mins.

Frontline Service: Request for authenticated or certified true copy of Resolutions, Ordinances, minutes and journals Client: Brgy. Officials, Media, Commercial Establishments, Students and other Govt. Offices Requirement: none Schedule of Availability: Monday to Friday (8:00am to 5:00pm) Fees: 50 pesos per page Total Processing Time: 32 minutes How to avail of the service: Department: SANGGUNIANG PANLUNGSOD
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Approach the PAD (Public Assistance Desk)	Directs to go to the Records Division	Public Assistance Desk ( Officer of the Day)	Lobby -Sanggunian Building Batangas City Hall	1 min
2	Go to the officer concern and tell your concern.	a. Welcome and receive the client. b. Ask for the clients concern. c. Search and retrieve the requested file d. Issue computation and instruct the client to pay the corresponding fee to the Treasurer’s Office and come back after payment with the OR	Records Division – Imelda Suncio Jocelyn Rosales Maricel Macasaet Albert de Chavez	Sanggunian Building Batangas City Hall	1 min. 2 mins. 10 mins. 5 mins.
3	Go to the Treasurers Office for payment		Treasures Office	Peoples Quad. (BOSS)	4 mins.
4	Pay the corresponding fee				5 mins.
5	Go back to the Records Section of SP and show the OR of payment	Release the certified documents	Records Division – Imelda Suncio Jocelyn Rosales Maricel Macasaet Albert de Chavez	Sanggunian Building Batangas City Hall	4 mins.

Frontline Service: Request for setting an appointment, directory assistance and inquiry for schedule of committee/public hearing Client: Private Establishments, concerned individuals Requirement: none Schedule of Availability: Monday to Friday (8:00am to 5:00pm) Fees: none Total Processing Time: varies on different types of inquiry How to avail of the service: Department: SANGGUNIANG PANLUNGSOD
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
	Setting for an Appointment to Vice Mayor /Councilors
1	a. Through phone call Call tel. # 723-2175 and ask for assistance to schedule an appointment to Vice Mayor/Councilor b. Personal Appearance Approach the PAD (Public Assistance Desk) and ask for assistance to have a schedule of appointment to Vice Mayor / Councilor	a. Welcome and receive the client b. Ask the client’s concern c. Assist the client to Vice Mayor’s / Councilor’s Office	Public Assistance Desk ( officer of the day)	Sanggunian Building Batangas City Hall	1 min. 6 mins. 2 mins.
	Inquiry for contact number of VM/ Councilor’s Office
1	a. Through phone call Call Tel. # 723-2175 and inquire the contact number you want to know b. Personal Approach the PAD and ask for the contact number of VM/Councilor’s office	a. PAD answers the call and ask the client’s concern b. PAD look on the list and give information the client’s ask for a. PAD welcomes and receive the client b. PAD look on the list and give the requested contact number	Public Assistance Desk ( officer of the day)	Sanggunian Building Batangas City Hall	2 mins. 2 mins. 2 mins. 2 mins.
	Inquiry for Schedule of Committee/ Public Hearing
1	a. Through phone call Call tel. # 723-2175 and ask for the schedule of the hearing b. Personal Approach the PAD and inquire for the schedule of the Committee/Public hearing	PAD answer the call and tell if there is a schedule of the inquired topic for Committee/ Public hearing a. PAD welcomes and receive the client b. PAD inform the client about the inquired schedule of Committee/ Public hearing	Public Assistance Desk ( officer of the day)	Sanggunian Building Batangas City Hall	2 mins 1 min 2 mins

SangguniangPanlungsod (Updated) Validation Worksheet
Name of Frontline Service	Type of Applicant	Actual Service Provided	Division Responsible
Request for copies of Ordinances, Resolution, minutes, journals of public/committee hearing	Brgy. Officials, Media, Commercial establishment, Students and Other Gov. Office	Copies of approved ordinance and resolutions	Records Division
Request for authenticated or certified true copy of Resolutions, Ordinance , minutes and journals.	Brgy. Officials, Media, Commercial establishment and other Gov. officials	Copies of authenticated/Certified true copy of resolutions, Ordinance, minutes and journals	Records Division/Offices of Sec. Taxes & Licensing Office
Request for setting appointment, directory assistance and inquiry for schedule of committee/public hearing	Private establishments, concerned individuals		Public Assistance Desk (Officer of the Day)

Batangas City Official Website - Citizen's Charter

Sangguniang Panlungsod - Profile

Sangguniang Panlungsod - Citizen's Charter