City Environment and Natural Resource Office- Profile
- Details
- Friday, 03 July 2015 - 12:54:01 PM
MANDATE
To render environmental public service
PROFILE
The Batangas City ENRO, or City ENRO is formally organized and recognized as the lead unit for the environmental and natural resources laws and regulations including those functions and programs that have been devolved by DENR to the LGU as provided for by RA 7160.
MISSION
Protect the environment of Batangas City and the general welfare of its constituents through the development, sustenance and management of natural resources, eco – tourism, resource based livelihood and industrial and socio – cultural endeavours; Ensure a balance between reasonable use and protection of the City’s natural resources for the benefit of all; and Implement the Environment Code of the City.
VISION
a) As a globally recognized component City in the CALABARZON Region, Batangas City is an epitome of good governance and leadership in the protection of the environment and the general welfare of its constituents. Its development path includes environmental and natural resource management, sustainable ecotourism and resource–based livelihood, industrial and socio – cultural endeavours.
b) Batangas City is progressive community which provides quality education for youth, a peaceful and clean environment and a God – fearing community with high value for the environment.
c) Batangas City firmly believes that these objectives can be achieved through a united action among its people in the protection and conservation of the city’s environment and natural resources; where the people actively cooperate with the local government units and other sectors with similar goals and principles.
CENRO Citizen's Charter
- Details
- Friday, 03 July 2015 - 12:54:01 PM
Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Availment of Application for Delivery Clearance for trucking/hauling services, Request form for cutting of trees, request form for trimming/pruning of trees, Certificate of Transport Agreement, ECO Accreditation Certificate Client: Owners/Representatives of companies engaged in trucking and hauling services, Lot owners/Authorized Representatives Requirement: N/A Total Processing Time: 5mins. How to avail of the service: Fees: N/A |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Securest the list of requirements or application form |
A. Interviews and explains the list of requirement to the applicant B.Issues list of requirement C.Advises the applicant to submit requirement upon completion |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
2 | Receives the list of requirements |
Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for City Environmental Certificate (CEC) Client: Owners/Presidents/Managers/Representative of Business establishments/ Service Providers Requirement: None Total Processing Time: 1 day and 46 mins. Fees: How to avail of the service: Small Scale: 50.00 Large Scale: 150.00 |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Secures City Environmental Certificate (CEC) |
A.Interviews the applicant B.Issues order of payment C.Advises the applicant to proceed and pay at BOSS (pay & claim) and return to City ENRO |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
2 | Proceeds to Business One Stop Shop (pay & claim) | People’s Quadrangle, City Hall Compound | 10 mins. | ||
3 | Pays the appropriate fee | 5 mins. | |||
4 | Returns to City ENRO | 15 mins. | |||
5 | Presents receipt of payment |
A.Accepts and checks receipt of payment B.Encodes OR number and amount of payment C.Advises the applicant to return on the third day after filing the application |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 3 mins |
6 | Processes the application | 1 day | |||
7 | Processes the application |
A.Issues CEC and advises the applicant to check the data on the certificate B.Explains to applicant the provisions included in the certificate C.Request the applicant to conform on the certificate D.Scans the certificate Note: If the applicant is not the signatory, advise the applicant to provide a conformed copy of the CEC |
Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for Environmental Compliance Officer (ECO) Certificate Client: Owners/Representatives/ DENR – Pollution Control Officer (PCO) Requirement: N/A Total Processing Time: 23 minutes Fees: How to avail of the service: Small Scale: 50.00 Large Scale: 150.00 |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Submits accomplished application form |
A. Receives & verifies application form B. Issues order of payment C. Advises applicant to proceed and pay at Business One Stop Shop (pay & claim) and to return to office to present the receipt |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
2 | Receives the list of requirements | People’s Quadrangle, City Hall Compound | 8 mins | ||
3 | Pays the appropriate fee | ||||
4 | Returns to City ENRO | 10 mins | |||
5 | Presents receipt of payment |
A. Accepts and checks receipt B. Encodes OR # and amount of payment C. Issues accreditation certificate D. Advises the applicant to check the data on the certificate |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for Delivery Clearance for trucking/hauling services Client: Owners/Representative of companies engaged in trucking and hauling services Requirement: Materials Safety Data Sheet (MSDS), Company Profile, Official Receipt/ Certificate of Registration, Clients Certificate, Accreditation to Haul, BFP Clearance Total Processing Time: 28mins. How to avail of the service: Fees: 150.00 |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Submits Requirements | A.Receives and verifies the requirement |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
2 | Proceeds to Business One Stop Shop (pay & claim) | People’s Quadrangle, City Hall Compound | 8 mins | ||
3 | Returns to City ENRO | 10 mins | |||
4 | Presents receipt of payment |
A. Accepts and checks receipt of payment B. Encodes OR No. And amount of payment C. Issues delivery certificate D. Advises the applicant to check the data on the certificate |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for Authorization to Haul Client: Owners/Representatives engage in hauling business in Batangas City Requirement: Request letter / Company Profile, Registration of Truck Total Processing Time: 28mins. How to avail of the service: Fees: 150.00 |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Submits accomplished requirements |
A. Accepts and checks the requirement presented B. Issues order of payment C. Advises the applicant to proceed and pay at the BOSS (pay & claim) |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
2 | Proceeds to Business One Stop Shop (pay & claim) | 8 mins | |||
3 | Pays the appropriate fee | 10 mins | |||
4 | Returns to City ENRO | 10 mins | |||
5 | Presents Receipt of payment |
A. Accepts and checks receipt of payment B. Encodes OR No. And amount of payment C. Issues authorization certificate D. Advises the applicant to check the date on the certificate |
Environment Safety and Permits Division (ESPED)– City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
Schedule of Availability: 8:00 am to 5:00 pm |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Secures order of payment | Interviews the applicant for data’s to fill in the order of payment |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 3 mins |
2 | Provides data |
A. Issues order of payment B. Advises the applicant to proceed and pay at the BOSS (pay and claim) |
Environment Safety and Permits Division (ESPED) – City ENRO3rd Floor Gusali ng Kalikasan at Kapayapaan | 3 mins | |
3 | Proceeds to Business One Stop Shop (pay & claim) | 8 mins | |||
4 |
Presents receipt of payment Returns to City ENRO Presents Receipt of payment |
A. Accepts and checks receipt of payment B. Logs OR No. And amount of payment C. Advises the client to sign in the logbook |
Environment Safety and Permits Division (ESPED) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 10 mins |
Schedule of Availability: 8:00 am to 5:00 pm |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Securest the list of requirements or application form |
A. Receives and checks the accomplished request form and requirements B. Issues order of payment C. Advises the applicant to proceed and pay at the BOSS (pay & claim) |
Forest and Natural Resources and Management Division (FNRMD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
2 | Proceeds to Business One Stop Shop (pay & claim) | 8 mins | |||
3 | Pays the appropriate fee | ||||
4 | Returns to City ENRO | 10 mins | |||
5 | Presents receipts of payment | A. Accepts and checks the receipt B. Encodes the OR. No. and amount of payment |
Forest and Natural Resources and Management Division (FNRMD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
Schedule of Availability: 8:00 am to 5:00 pm |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Submits the accomplished request form and complete requirements |
A. Receives and checks the accomplished request B. Issues order of payment C. Advises the applicant to proceed and pay at the BOSS (pay & claim) |
Forest and Natural Resources and Management Division (FNRMD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
2 | Proceeds to Business One Stop Shop (pay & claim) | 8 mins | |||
3 | Pays the appropriate fee | ||||
4 | Returns to City ENRO | 10 mins | |||
5 | Presents receipt of payment |
A. Accepts and checks receipt of payment B. Logs OR No. and amount of payment C. Advises the client to sign in the logbook |
Forest and Natural Resources and Management Division (FNRMD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 3 mins |
Schedule of Availability: 8:00 am to 5:00 pm |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Submits and presents complete requirements | A. Receives and checks requirements B. Issues order of payment C. Advises the applicant to proceed and pay at the BOSS (pay & claim) |
Forest and Natural Resources and Management Division (FNRMD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
2 | Proceeds to Business One Stop Shop (pay & claim) | 10 mins | |||
3 | Pays the appropriate fee | ||||
4 | Returns to City ENRO | 10 mins | |||
5 | Presents receipt of payment |
A. Accepts and checks the receipt B. Encodes OR No. and amount of payment C. Issues Certificate of Transport Agreement (CTA) and advises the applicant to verify the data |
Forest and Natural Resources and Management Division (FNRMD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
Schedule of Availability: 8:00 am to 5:00 pm |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Submits complaint letter or barangay resolution |
B. Interviews the complainant C. Informs the complainant for feedback after two (2) days |
Forest and Natural Resources and Management Division (FNRMD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
Schedule of Availability: 8:00 am to 5:00 pm |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Submits request letter |
A. Receives request letter B. Interviews the client
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Forest and Natural Resources and Management Division (FNRMD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
Schedule of Availability: 8:00 am to 5:00 pm |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Calls / informs the office about the concerns |
A. Interviews the clients B. Informs the client for feedback after two (2) days |
Pollution Control and Management Division (PCMD)– City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
Schedule of Availability: 8:00 am to 5:00 pm |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Submits request letter |
A. Receives and interviews the client B. Accompanies the client to the interviewee (if available) C. Informs the client for the schedule of actual interview D. Provides Information and needed documents |
Environmental Education and Information, Research and Development Division (EEIRDD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan | 5 mins |
2 | Interviews personnel / Receives documents needed |
Schedule of Availability: 8:00 am to 5:00 pm |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Submits request letter | A. Receives and interviews the client | Environmental Education and Information, Research and Development Division (EEIRDD) – City ENRO | 3rd Floor Gusali ng Kalikasan at Kapayapaan |
5 mins
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