Public City Library Office-Profile

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Friday, 03 July 2015 - 12:54:01 PM

Mission

This Library upholds its mission of providing and promoting open and equal access to quality materials, facilities, programs and services in order to meet information, educational, cultural and recreational needs of all members of the community.

 
Vision

The Batangas City Public Library is a leader in providing a safe and an eco-friendly environment furnished with modern equipments and facilities where all clients can connect intellectually and socially. The library exists to provide equal access to current and vital information of varied formats both electronic and print. The library cherishes to preserve the historical and cultural heritage of the city through electronic means and is highly committed in offering programs and resources that can contribute to the intellectual, spritual and physical well being of an individual.

Public City Library Office Organizational Chart

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Friday, 03 July 2015 - 12:54:01 PM

THIS PAGE IS CURRENTLY BEING UPDATED

Public City Library Office Citizen's Charter

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Friday, 03 July 2015 - 12:54:01 PM

 

Department : CMO - BATANGAS CITY PUBLIC LIBRARY AND INFORMATION CENTER

Frontline Service: Availment of Books and Other Library Materials for Library Use and Home Reading.
Client: General Public
Requirements: Valid Identification Card
(School ID, Gov’t ID, Drivers License, Voters ID )
Schedule of Availability of Service: Monday to Friday
8:00 am to 5:00 pm
Fees: Free of Charge
Total Processing Time: 20 mins.

How to Avail of the service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Secures and accomplish the Client Assistance Slip

Assists, accepts and reviews written request
Instructs client to proceed to a specific section:
* Reference Section
* Filipiniana Section
* Children’s Section
* Periodical Section
* Special Collection
Section

 Public Assistant  Desk City Library Building


 5 mins
2 Submits the accomplished Client Assistance Slip to Section In-charge and present valid ID

a. Receives and reviews the accomplished Client Assistance Slip

b. Accepts and files valid ID

 Section In-charge

 City Library Building

  2 mins
3 Locates books or other library materials needed

a. Assists client in locating books or other library materials

b. Instructs client to accomplish book card located at the back of the book

 Section In-charge

 City Library Building 10 mins
4 Submits accomplished book card to section in-charge

a. Accepts and files book card.

b. Reminds client when the book or other library material is due

 Section In-charge

 City Library Building 3 mins