CDRRMO Citizen's Charter

Details
Friday, 03 July 2015 - 12:54:01 PM

 

Frontline Service: Request for Assistance During Emergency Cases
Client: Community People (General Public)
Requirement: None
Schedule of Availability: 24/7
Fees: Free of Charge
Total Processing Time:
How to avail of the service:
Department: City Disaster Risk Reduction Management Office (CDRRMO)
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Concerned citizen calls our office.

a. Conducts initial interview to the caller

b. Provides feedback to applicant on the arrival of emergency team.

 CDRRMO-DISPATCH CDRRMO Operation Center Brgy. Bolbok, Batangas City

1-2 mins

 

 

Frontline Service: Request for conducting and scheduling of Drills
Client: Community People (General Public)
Requirement: None
Schedule of Availability: 8am to 5pm / Monday to Friday
Fees: Free of Charge
Total Processing Time:
How to avail of the service:
Department: City Disaster Risk Reduction Management Office (CDRRMO)
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Submits request letter for conduction of drill/s

A. Assess

B. Coordination with the council members

C. Sends reply letter
for scheduling.

CDRRMO

CDRMMC



CDRMMO

 CDRRMO Operation Center Brgy. Bolbok, Batangas City

4 hours

1 day



30 mins

 

 

Frontline Service: Request for availment of medical conduction
Client: Community People (General Public)
Requirement: None
Schedule of Availability: 24/7
Fees: Free of Charge
Total Processing Time:
How to avail of the service:
Department: City Disaster Risk Reduction Management Office (CDRRMO)
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Concerned citizen calls our office.

a. Conducts initial interview to the caller

b. Provides feedback to applicant on the arrival of emergency team.

 CDRRMO-DISPATCH CDRRMO Operation Center Brgy. Bolbok, Batangas City

1-2 mins

 

 

Frontline Service: Request for Orientation on Disaster Management
Client: Community People (General Public)
Requirement: None
Schedule of Availability: 8am to 5pm / Monday to Friday
Fees: Free of Charge
Total Processing Time:
How to avail of the service:
Department: City Disaster Risk Reduction Management Office (CDRRMO)
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1 Submits request letter for disaster management orientation

A. Interview to the requesting party

B. Feedback for
area assessment.

 CDRRMO-ADMIN

CDRRMO Operation Center
Brgy. Bolbok, Batangas City

5 to 10 mins