City Treasurer's Office Citizen's Charter

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Payment of Business Taxes
Client: Business Owners
Requirement: Order of Payment
Total Processing Time: Within 5 minutes
How to avail of the service:                                                                                   Fees: N/A
STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Queuing Officer, gets a
transaction number and waits for the
number to be called

Issues e-receipt

 

Business Tax and
Fees Division

People's Quadrangle

within 5
minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Payment of Annual Fixed Tax for Delivery Vehicles, Other Taxes, Fees and Charges
Client: Owners of delivery vehicles used in delivery or distribution of goods within the city / Taxpayers
Requirement: Plate number of the Delivery Vehicle for Annual Fixed Tax for Delivery Vehicles
Total Processing Time: Within 5 minutes
Fees: Php550.00 (Tax for Delivery Vehicle)
How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Queuing Officer, gets a
transaction number and waits for the
number to be called for payment

Issues e-receipt

Issues stickers for
delivery vehicles

 

Business Tax and
Fees Division

People's Quadrangle

within 5
minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Application for Issuance of Community Tax Certificate 
Client: Residents of Batangas City
Requirement: Personal Data Form
Total Processing Time: Within 5 minutes
Fees: Individual: Basic Community Tax-Php5.00,
Additional Community Tax - Not to exceed P5,000.00
Corporation: Basic Community Tax-Php500.00,  
Additional Community Tax - Not to exceed P10,000.00
Additional Community Tax - Not to exceed P10,000.00

How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Fills-out the Personal Data Form

 

 

Business Tax and
Fees Division

People's Quadrangle

within 5
minutes

2

Proceeds to Queuing Officer, gets a
transaction number and waits for the
number to be called

Encodes the data collected
and asks clients for
signature and thumbmark

Accepts payment and
issues Community Tax
Certificate

 


Business Tax and
Fees Division

People's Quadrangle

within 5
minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Sealing and Licensing of Weights and Measures
Client: Business Owners
Requirement: Weighing Scale
Total Processing Time: Within 15 minutes
How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Queuing Officer, gets a
transaction number and waits for the
number to be called for payment

Verifies payment of business tax and other regulatory fees

Calibrates and seals weighing
scale and issues Order of
Payment

Issues e-receipt

 

 

Business Tax and
Fees Division

People's Quadrangle

within 15
minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Rental for Use of Public Cemetery
Client: Taxpayers
Requirement: Order of Payment
Total Processing Time: Within 15 minutes
Fees: Niche P300.00 (for every five years) 
Musoleum P1,000.00 (for every five years)
How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Queuing Officer, gets a
transaction number and waits for the
number to be called

Generates the Order of  Payment

Issues e-receipts

 

 

Business Tax and
Fees Division

People's Quadrangle

within 10
minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Payment for Real Property Taxes
Client: Real Property Owners
Total Processing Time: Within 5 minutes
Fees: Basic Tax - 1.5% of the assessed value of the property 
Special Education fund Tax - 1% of the assessed value of the property
How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Queuing Officer, gets a
transaction number and waits for the
number to be called

Issues e-receipt

 

 

 

 

 

Business Tax and Fees Division

People's Quadrangle

within 5
minutes

2

Proceeds to Real Property Tax Division and
presents the e-receipt

Generates tax clearance

Real Property Tax
Division

Left side of the lobby
of the main building
of City Hall

within 5 minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Application for Issuance of Real Property Tax Clearance
Client: Real Property Owners
Requirement: Weighing Scale
Total Processing Time: Within 10 minutes
Fees: Php115.00
How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Queuing Officer, gets a transaction number and waits for the
transaction number and waits for number
to be called

Generates Real Property
Tax Order of Payment

 

 

Real Property Tax
Division

Left side of the lobby
of the main building of City Hall

within 5
minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Generation of Real Property Tax Order of Payment
Client: Real Property Owners
Total Processing Time: Within 5 minutes
How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Queuing Officer, gets a
transaction number and waits for the
number to be called

Verifies payment of business tax and other regulatory fees

Calibrates and seals weighing
scale and issues Order of
Payment

Issues e-receipt

 

 

Business Tax and
Fees Division

People's Quadrangle

within 5
minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Payment of Stall Occupancy Fee
Client: Market Stallholders
Total Processing Time: Within 10 minutes
Requirements: Notice of Award of Stall Occupancy from City Market Administrator
How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Cashier and presents Notice of
Award of Stall Occupancy from the City
Market Administrator

Checks Notice of Award,
accepts payments and
issues e-receipt

 

 


Cash Division

Right side of the
lobby of the main
building of the
City Hall

within 10
minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Releasing of Checks
Client: Suppliers, Contractors and other Claimants
Total Processing Time: Within 10 minutes
Requirements: Authority to collect of the representative, valid identification and official receipt of suppliers and contractors
How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Cashier

Asks for client's
identification, hands the
disbursement voucher,
ask to issue the official
receipt and sign voucher

 

Cash Division

Right side of the
lobby of the main
building of the City
Hall

within 5
minutes

2

Issues client's official receipt and sign the
disbursement voucher

Checks the official
receipt and release check

Cash Division

Right side of the
lobby of the main
building of the City
Hall

within 5
minutes

 

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Application for Issuance of Business Taxes, Fees and Charges Clearances and Other Certifications
Client: Taxpayers
Fees: Php65.00
Total Processing Time: Within 10 minutes
How to avail of the service:                                                                                   

STEP NO. CLIENT STEP
AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Proceeds to Queuing Officer, gets a
transaction number and waits for the
number to be called

Issues e-receipt

 

 

Business Tax and
Fees Division

People's Quadrangle

within 5
minutes

2

Presents the receipt to the employee of the
Administrative Division

Generates clearances for
payment of taxes, fees
and other charges and
other certifications


Administrative
Division


Right side of the
lobby of the main
building of the City
Hall

within 5 
minutes