Department: Office of the City Market Administrator
Frontline Service: APPLICATION FOR NEW STALL
Client: New Applicants
Requirement: Photocopy of Barangay Clearance,
Photocopy of Residence Certificate,
2 copies of 2x2 picture
Schedule of Availability: Monday to Friday (8:00am to 5:00pm)
Fees: Application Fee: Php150.00
Occupancy Fee: Php10,000.00 to Php30,000.00
Total Processing Time: 4 days and 2 minutes
How to avail of the service:

Approaches the market administrator regarding the application for new stall

a. Interviews the applicant.
b. Approves the application

City Market Office/
Ms. Carmela H. Atienza

10 mins.

a. Assists in filling up application form
b. Accepts payment of the applicant.
c. Issues official receipt as payment of application fee

d. Upon completion of the requirements, advises the applicant to proceed to the City Legal Office or any law office for the application form to be notarized

City Market Office/
Jeannette Moreno

City Legal Office
Any Law Office

2nd flr., JPMM Bldg.,
Table 5

Ground Floor of Batangas City Hall

10 mins.

20 mins.

Accepts and verifies the documents submitted

City Market Office
Jeannette Moreno

2nd flr., JPMM Bldg.,
Table 5

Secures transmittal for paying occupancy fee

Prepares and signs the transmittal

City Market Office/
Ressureccion Andal

2nd flr., JPMM Bldg., Computer Room

20 mins.

Pays the occupancy fee

Returns to City Market Office to submits photocopy of official receipt of payment for preparation of Contract of Lease

a. Accepts and verifies the document submitted
b. Prepares Contract of Lease

City Market Office
Jeannette Moreno

2nd flr., JPMM Bldg.,
Table 5

25 mins.

Signs in the Contract of Lease

a. Signs the Contract of Lease. (CGADH I & CGDH)
b. Advises the applicant to return after 3 days

City Market Office
Jeannette Moreno

2nd flr., JPMM Bldg.,
Table 5

a. Forwards Contract of Lease to the City Mayor’s Office for signature of City Mayor

b. Forwards the Contract of Lease to the City Legal Office to be notarized

City Mayor’s Office

City Legal Office

Ground Floor of Batangas City Hall

Releases the Contract of Lease

City Market Office
Jeannette Moreno

2 mins.

Department: Office of the City Market Administrator
Frontline Service: PAYMENT OF FEES (Monthly Rental Stall Fee & Electric Bill)
Client: Stall holders
Requirement: For Electric Bill : Official Reading from Electric Bill Reader
Schedule of Availability: Monday to Sunday (8:00am to 5:00pm)
Fees: Monthly Stall Rental Fee – Rate/sq.m. x 30 Electric Bill
Market I – 12.50/kilowatt
Total Processing Time: 7 minutes
How to avail of the service:

Approaches the assigned market personnel

a. Monthly Stall Rental
Fee

a. Verifies monthly rental payment

City Market Office

a. Monthly Rental
Market I
Orliza Adelantar
Mila Meñez

OPM
Table 2
Table 3

3 mins.

b. Electric Bill

b. Verifies electric bill consumption record

b. Electric Bill
Market I
Donald Dimapilis

OPM
Table 4

Pays the amount due and waits for the issuance of official receipt

a. Accepts payment of stall holders
b. Issues official receipt
c. Thanks the stall holder

City Market Office

a. Monthly Rental
Market I 
Orliza Adelantar
Mila Meñez

b. Electric Bill
Market I
Donald Dimapilis

OPM
Table 2
Table 3

OPM
Table 4

4 mins.

Department: Office of the City Market Administrator
Frontline Service: APPLICATION FOR CASH TICKETS
Client: Transient vendors / Temporary stall holders
Requirement: None
Schedule of Availability: 24 hours a day / 7 days a week
Fees: Rate/sq.m.
Total Processing Time: 4 minutes
How to avail of the service:

Approaches the assigned market personnel

Assists and assesses tariff/market fee

City Market Office
Revenue Collectors

OPM
JPMM
NBCPM

2 mins.

a. Accepts payment and issues cash ticket
b. Thanks the vendor/temporary stall holder

City Market Office
Revenue Collectors

OPM
JPMM
NBCPM

2 mins.

Department: Office of the City Market Administrator
Frontline Service: SUBMISSION OF COMPLAINTS
Client: Public
Requirement: None
Schedule of Availability: 24 hours a day / 7 days a week
Fees: No fees charge
Total Processing Time: 45 minutes
How to avail of the service:

Reports complaint to guard on duty/officer of the day

a. Accepts and records complaint

b. Settles the complaint

City Market Office

Officer of the day

Mr. Luisito Berania
Mr. Elmar Mendezabal

JPMM

OPM

45 minutes

Department: Office of the City Market Administrator
Frontline Service: APPLICATION FOR RELEASE OF APPREHENDED GOODS
Client: Ambulant / Illegal vendors
Requirement: None
Schedule of Availability: 24 hours a day / 7 days a week
Fees: No fees charge
Total Processing Time: 40 minutes
How to avail of the service:

Approaches the market security officer who confiscated their goods

Records all the details regarding apprehended/ confiscated goods

City Market Office

Security Officer
Mr. Luisito Berania
Mr. Elmar Mendezabal

 JPMM

OPM

30 mins.

Writes a sworn statement (Sinumpaang Salaysay) stating their compromised agreement

City Market Office

Security Officer
Mr. Luisito Berania
Mr. Elmar Mendezabal

JPMM

OPM

10 mins.

Department: Office of the City Market Administrator
Frontline Service: REQUEST FOR CERTIFICATION
Client: Stall holders
Requirement: None
Schedule of Availability: Monday to Friday (8:00am to 5:00pm)
Fees: Certification Fee – Php65.00
Total Processing Time: 4 minutes
How to avail of the service:

Approaches the assigned market personnel for verification of records

Verifies records

City Market Office

Market I
Ma. Victoria Dimaano

Market II
Anacoreta Alcantara

Market III
Amelia Reyes

Delsa Mercado

OPM
Table 1

JPMM
Table 3

JPMM
Table 4

Table 3

2 mins.

Pays the amount due and waits for the issuance of certification and official receipt

a. Accepts payment for certication fee
b. Issues official receipt and prepares Certification

2 mins.