City General Services Office Citizen's Charter
- Details
- Friday, 03 July 2015 - 12:54:01 PM
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Requests for bid documents |
a.Issues Bidder’s order of payment |
BAC – Secretariat for procurement of goods & services (Procurement Section) |
Ground floor, GSD Bldg. Batangas City Hall Compound |
5 minutes |
2 |
Proceeds to city Treasurer’s Office- Cash Division |
Ground floor, GSD Bldg. Batangas City Hall Compound |
5 minutes | ||
3 | Pays the amount of bid documents | Issues the official receipt |
City Treasurer’s Office – Cash Division |
Ground floor, GSD Bldg. Batangas City Hall Compound |
10 minutes |
4 |
Proceeds to General Services Department (BAC Secretariat Office) |
Ground floor, GSD Bldg. Batangas City Hall Compound |
5 minutes | ||
5 |
Presents the official receipt to the BAC Secretariat Office |
a. Accepts and checks the official receipt |
BAC- Secretariat for procurement of goods & services (Procurement Section) |
Ground floor, GSD Bldg. Batangas City Hall Compound |
15 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 |
Presents the endorsement letter from the City Mayor’s Office with the Specific request |
a. Accepts the endorsement letter and verifies the schedule of the BCCC if the requested date is available |
General Services Department, Administrative Division – Facility Administration |
Batangas City Convention Center (near the City Coliseum), Brgy.20 Poblacion Batangas City |
15 minutes |
2 |
Proceeds to the City Treasurer’s Office – Business Tax & Other Fees Division |
B.O.S.S Bldg., Peoples Quadrangle, City Hall Compound |
10 minutes |
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3 |
Pays the specified amount stated in the order of payment |
a. Issues the official receipt |
City Treasurer’s Office – Business Tax & Other Fees Division |
Batangas City Convention Center (near the City Coliseum), Brgy.20 Poblacion Batangas City |
15-20 minutes |
4 |
Proceeds to the Batangas City Convention Center |
Ground floor, GSD Bldg. Batangas City Hall Compound |
5 minutes | ||
5 |
Presents the official receipt to the BAC Secretariat Office |
a. Accepts the official receipt |
General Services Department Administrative Division- Facility Administration |
Batangas City Convention Cente (near the City Coliseum), Brgy.20 Poblacion Batangas City |
10 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 |
Presents the Endorsement letter from the City Mayor’s Office with the specific request |
a. Accepts and checks the endorsement letter |
General Services Department Administrative Division- Facility Administration
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2nd floor, GSD Bldg. Batangas City Hall Compound |
5 minutes 2-3 days
15-20 minutes |
2 |
Presents the RIS Form |
a. Accepts and checks the RIS From b. Advices the client to proceed to the Batangas City Warehouse for issuance | General Services Department — Supply & Management Division |
2nd floor, GSD Bldg., Batangas City Hall Compound |
20 minutes |
3 | Proceeds to the city Warehouse |
City Warehouse Unit (Beside BFp Station) Rizal Ave. Exit, Batangas City |
30 minutes | ||
4 |
Presents the approved RIS and claims the materials requested |
a. Accepts the RIS Form b. Issues the requested materials |
City Warehouse Unit | City Warehouse Unit (Beside BFp Station) Rizal Ave. Exit, Batangas City |
30 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Presents the endorsement letter from the City Mayor's Office |
a. Accepts the endorsement b. Schedules the date, time, & location of the event where the physical arrangement shall be done |
General Services Department, Administrative Division — Physical Arrangement & Utility Services |
2nd floor, GSD Bldg_ Batangas City Hall Compound |
10 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 |
Presents the endorsement letter from the City Mayor's Office with the specific request |
a. Accepts the endorsement letter and verifies the schedule of the BCSC if the requested date is available b. Issues the order of payment c. Advices the client to go to CTO |
General Services Department, Administrative Division — Facility Administration |
Batangas City Sports Coliseum Delas Alas Drive, Batangas City |
15 minutes |
2 |
Proceeds to the city Treasurer's Office — Business Tax & Other Fees Division |
B.O.S.S. Bldg., People's Quadrangle, City Hall Compound |
4 minutes |
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3 |
Pays the specified amount stated in the order of payment |
a. Issues the official receipt |
City Treasurer's Office — Business Tax & Other Fees Division |
B.O.S.S. Bldg., People's Quadrangle, City Hall Compound |
10 minutes |
4 |
Proceeds to Batangas City Sports Coliseum |
Batangas City Sports Coliseum Delas Alas Drive, Batangas City |
15-20 minutes | ||
5 |
Presents the official receipt to the BCSC Administrator |
a. Accepts the official receipt |
General Services Department, Administrative Division — Facility Administration |
Batangas City Sports Coliseum Delas Alas Drive, Batangas City |
10 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Presents the endorsement letter from the City Mayor's Office with the specific request |
a. Accepts the endorsement letter and b. Checks the availability of the team b. Confirms the date and time of the requested service |
General Services Department, Public Service & Maintenance Unit (PSMU) — Street sweeping Section |
PSMU Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City |
10 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Presents the endorsement letter from the City Mayor's Office with the specific request |
a. Accepts the endorsement letter b. Checks the availability of the team c. Confirms the date and time of the requested service |
General Services Department, Public Service & Maintenance Unit (PSMU)— Motorpool Section |
PSMU Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City |
10 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 |
Presents the endorsement letter from the City Mayor's Office with the specific request |
a. Accepts the endorsement letter b. Checks the availability of the team c. Confirms the date and time of the requested service
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General Services Department, Public Service & Maintenance Unit (PSMU)— Motorpool Section |
PSMU Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City |
10 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 |
Presents the endorsement letter from the City Mayor's Office with the specific request |
a. Accepts the endorsement letter b. Checks the availability of the team c. Confirms the date and time of the requested service
|
General Services Department, General Maintenance Services Division — Electrical Section |
GMS Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City |
10 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 | Presents the endorsement letter from the City Mayor's Office with the specific request |
a. Accepts the endorsement letter b. Checks the Team's schedule and the Borrower's schedule to verify if there is available scaffolds on the requested date c. Confirms the request
|
General Services Department, General Maintenance Services Division |
GMS Office, Batangas City Sports Coliseum, Delas Alas Drive, Batangas City |
10 minutes |
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STEP NO. | CLIENT STEP |
AGENCY / LGU Action | Office Responsible | Location of Office | Maximum Duration |
1 |
Presents the endorsement letter from the City Mayor's Office with the specific request |
a. Accepts the endorsement letter |
General Services Department, Administrative Division — Physical Arrangement & Utility Services |
2nd floor, GSD Bldg_ Batangas City Hall Compound |
10 minutes |