City Market Office - Profile

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Wednesday, 03 July 2019 - 12:54:01 PM


I. Mandate:

The Office of the City Market Administrator is an income generating institution of the city government and charged with the rendition of basic services to the people in becoming bigger and broader not only in terms of building facilities but also on its manpower requirements.

 

II. Vision:

The Batangas City Public Market envisions of becoming a center of quality trade of goods and services in terms of employees, facilities and market operations.
It seeks to develop competitive and innovative employees as manifested by their values of honesty, integrity, innovative and responsive public servants as these are their sword to face the challenges of the next millennium.

 

III. Mission:

Cognizant to the realization of its vision, the City Public Market shall create an atmosphere of public satisfaction in the operation of its economic activities.

It shall continuously plan for innovative approaches in the City Market and enhance employee competencies in order to motivate them and upgrade their morale.


IV. Service Pledge:

We commit:

1.  To render genuine basic services to the public towards the upliftment of the image of the City Market and the City Government as a whole.
2.  To effectively and efficiently implement provisions, rules and regulations regarding the market and slaughterhouse operation.
3. To administer and supervise the three City Public Markets and slaughterhouse, buildings, facilities and equipment and its premises.
4. To inspire and motivate Market Personnel to do their duties and responsibilities as public servants.
5. To coordinate with the different line agencies, Office of the City Government regarding cleanliness and orderliness, construction and repair of the City Market premises and building facilities.

City Market Office Organizational Chart

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Friday, 03 July 2015 - 12:54:01 PM

 

City Market Office Citizen's Charter

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Friday, 03 July 2015 - 12:54:01 PM

Department: Office of the City Market Administrator
Frontline Service: APPLICATION FOR NEW STALL
Client: New Applicants
Requirement: Photocopy of Barangay Clearance,
Photocopy of Residence Certificate,
2 copies of 2x2 picture
Schedule of Availability: Monday to Friday (8:00am to 5:00pm)
Fees: Application Fee: Php150.00
Occupancy Fee: Php10,000.00 to Php30,000.00
Total Processing Time: 4 days and 2 minutes
How to avail of the service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Approaches the market administrator regarding the application for new stall

 

a. Interviews the applicant.
b. Approves the application

 

City Market Office/
Ms. Carmela H. Atienza

 2nd flr., JPMM Bldg., Cuta, Bats. City

10 mins.
2 Secures application form and pays the necessary fee

a. Assists in filling up application form
b. Accepts payment of the applicant.
c. Issues official receipt as payment of application fee

d. Upon completion of the requirements, advises the applicant to proceed to the City Legal Office or any law office for the application form to be notarized

 

City Market Office/
Jeannette Moreno

 

City Legal Office
Any Law Office

2nd flr., JPMM Bldg.,
Table 5

 

Ground Floor of Batangas City Hall

10 mins.

 

 

 

20 mins.
3 Submits notarized application form with the necessary requirements

Accepts and verifies the documents submitted

 

 

City Market Office
Jeannette Moreno

2nd flr., JPMM Bldg.,
Table 5

 2 mins.
4

Secures transmittal for paying occupancy fee

Prepares and signs the transmittal

 

 

 

City Market Office/
Ressureccion Andal

2nd flr., JPMM Bldg., Computer Room

 5 mins.
5 Proceeds to the City Treasurer’s Office for payment of occupancy fee

 

 

 

 City Treasurer’s Office Ground Floor of Batangas City Hall

20 mins.
6

Pays the occupancy fee

 

 

   City Treasurer’s Office Ground Floor of Batangas City Hall 5 mins.
7

Returns to City Market Office to submits photocopy of official receipt of payment for preparation of Contract of Lease

 

a. Accepts and verifies the document submitted
b. Prepares Contract of Lease

City Market Office
Jeannette Moreno

2nd flr., JPMM Bldg.,
Table 5

25 mins.
8

Signs in the Contract of Lease

a. Signs the Contract of Lease. (CGADH I & CGDH)
b. Advises the applicant to return after 3 days

City Market Office
Jeannette Moreno

2nd flr., JPMM Bldg.,
Table 5

 5 mins.
9  

a. Forwards Contract of Lease to the City Mayor’s Office for signature of City Mayor


b. Forwards the Contract of Lease to the City Legal Office to be notarized

 

City Mayor’s Office

 

City Legal Office

Ground Floor of Batangas City Hall

 3 days
10 Signs in the logbook to claim the approved Contract of Lease

Releases the Contract of Lease

City Market Office
Jeannette Moreno

 2nd flr., JPMM Bldg., Table 5

2 mins.

 

Department: Office of the City Market Administrator
Frontline Service: PAYMENT OF FEES (Monthly Rental Stall Fee & Electric Bill)
Client: Stall holders
Requirement: For Electric Bill : Official Reading from Electric Bill Reader
Schedule of Availability: Monday to Sunday (8:00am to 5:00pm)
Fees: Monthly Stall Rental Fee – Rate/sq.m. x 30 Electric Bill
Market I – 12.50/kilowatt
Total Processing Time: 7 minutes
How to avail of the service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Approaches the assigned market personnel

 


a. Monthly Stall Rental
Fee

 

 

 

a. Verifies monthly rental payment

 

City Market Office

 


a. Monthly Rental
Market I
Orliza Adelantar
Mila Meñez

 

 

 

OPM
Table 2
Table 3

3 mins.

 

 

 

 

b. Electric Bill

 

 

 

b. Verifies electric bill consumption record

 

b. Electric Bill
Market I
Donald Dimapilis

 

OPM
Table 4
2

Pays the amount due and waits for the issuance of official receipt

 

 

 

 

a. Accepts payment of stall holders
b. Issues official receipt
c. Thanks the stall holder

City Market Office

a. Monthly Rental
Market I 
Orliza Adelantar
Mila Meñez

b. Electric Bill
Market I
Donald Dimapilis

 

 

 

OPM
Table 2
Table 3

 

 

OPM
Table 4

4 mins.

 

Department: Office of the City Market Administrator
Frontline Service: APPLICATION FOR CASH TICKETS
Client: Transient vendors / Temporary stall holders
Requirement: None
Schedule of Availability: 24 hours a day / 7 days a week
Fees: Rate/sq.m.
Total Processing Time: 4 minutes
How to avail of the service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Approaches the assigned market personnel

Assists and assesses tariff/market fee

 

City Market Office
Revenue Collectors

OPM
JPMM
NBCPM

2 mins.
2 Pays the assessed tariff/market fee and gets the equivalent amount of cash ticket

a. Accepts payment and issues cash ticket
b. Thanks the vendor/temporary stall holder

City Market Office
Revenue Collectors

OPM
JPMM
NBCPM

2 mins.

 

Department: Office of the City Market Administrator
Frontline Service: SUBMISSION OF COMPLAINTS
Client: Public
Requirement: None
Schedule of Availability: 24 hours a day / 7 days a week
Fees: No fees charge
Total Processing Time: 45 minutes
How to avail of the service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Reports complaint to guard on duty/officer of the day

a. Accepts and records complaint


b. Settles the complaint

 

City Market Office


Officer of the day

Mr. Luisito Berania
Mr. Elmar Mendezabal

 

 

 

 

JPMM

OPM


45 minutes

 

Department: Office of the City Market Administrator
Frontline Service: APPLICATION FOR RELEASE OF APPREHENDED GOODS
Client: Ambulant / Illegal vendors
Requirement: None
Schedule of Availability: 24 hours a day / 7 days a week
Fees: No fees charge
Total Processing Time: 40 minutes
How to avail of the service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Approaches the market security officer who confiscated their goods

Records all the details regarding apprehended/ confiscated goods

City Market Office


Security Officer
Mr. Luisito Berania
Mr. Elmar Mendezabal

 

 

 

 JPMM

OPM


30 mins.
2

Writes a sworn statement (Sinumpaang Salaysay) stating their compromised agreement

 Releases the apprehended/ confiscated goods

City Market Office


Security Officer
Mr. Luisito Berania
Mr. Elmar Mendezabal

 

 

 

JPMM

OPM


10 mins.

 

Department: Office of the City Market Administrator
Frontline Service: REQUEST FOR CERTIFICATION
Client: Stall holders
Requirement: None
Schedule of Availability: Monday to Friday (8:00am to 5:00pm)
Fees: Certification Fee – Php65.00
Total Processing Time: 4 minutes
How to avail of the service:
STEP NO. CLIENT STEP
 AGENCY / LGU Action Office Responsible Location of Office Maximum Duration
1

Approaches the assigned market personnel for verification of records

Verifies records

 

City Market Office


Market I
Ma. Victoria Dimaano


Market II
Anacoreta Alcantara


Market III
Amelia Reyes


Delsa Mercado

 

 

OPM
Table 1

 


JPMM
Table 3


JPMM
Table 4

 


Table 3


2 mins.
2

Pays the amount due and waits for the issuance of certification and official receipt

a. Accepts payment for certication fee
b. Issues official receipt and prepares Certification


2 mins.